Privacy Policy

Our commitment to you

At Hisathi, your privacy is our utmost priority. It forms the foundation of how we build the product you love, ensuring that you can fully trust us and focus on building meaningful connections in your search for a life partner.

We deeply appreciate the trust you place in us when you share your personal information, and we do not take this trust for granted.

We promise to protect your privacy. Our product is designed with your privacy in mind, leveraging the expertise of professionals in legal, security, engineering, and product design fields. We ensure that no decision impacting your privacy is made without your consent.

Transparency in Data Processing

We strive for transparency in how we process your data. Recognizing that many companies’ privacy policies suffer from insufficient information and overly complicated language, we have taken a different approach: our Privacy Policy and other documentation are written in clear, simple language to provide you with a clear understanding of our practices.

Data Security

We ensure the security of your personal information. Dedicated teams are assigned to protect your data, and we continuously update our security measures to enhance its safety. Rest assured, your data is in secure hands.

We do not recommend sharing your contact number or bank account details unless you choose to do so.

Information We Collect

To facilitate meaningful connections, we require some personal information about you, such as basic profile details and your partner preferences. By providing this information, you explicitly consent to our processing of this data. Below, we outline the information we collect, its purpose, and how you can choose to delete it from the platform at any time.

Information You Provide

• Sign Up and Account Creation: When you sign up and create an account, you provide us with login credentials, your gender, and date of birth. This information helps us offer improved matches based on your preferences. Your details remain secure with us and are not shared on social media. You can delete this information anytime by deleting your account through the “Delete” account option in your profile settings.
• Profile Completion: You may share additional information such as personality, lifestyle, interests, and photos. Access to your camera or photo album may be required to add photos. This information helps us provide accurate matches. All this information is securely stored and not shared externally. You can delete this information anytime by deleting your account.
• Phone Number Authentication: Your phone number is used for verification and contact purposes if needed. You agree to be contacted for subscribing to premium plans or value-added services. Your contact number is safe with us and not shared or displayed publicly. You can delete this information anytime by deleting your account.
• Paid Services: When you subscribe to a paid service or make a purchase, you provide account details such as your debit or credit card number. This data is used solely for transaction processing and is not stored by us.
• Surveys and Contests: Participation in surveys or contests is voluntary. We use your responses to improve your matching experience and do not share your personal information externally.
• Customer Care: If you contact our customer care team, we only collect the information you provide during the session. Your details are safe with us and not shared with third parties.
• Communication Requests: If you ask us to communicate with other people, we process the information you provide solely to complete your request. Your details remain secure and not shared externally.

We use cookies to improve your experience on our site. By using our site, you consent to the use of cookies.

Sharing Your Data with Lending Partners

1.1. You agree and acknowledge that any information about you, whether provided directly or indirectly, may be collected, compiled, and shared with third parties, after obtaining your explicit consent, solely to render services related to loan applications and your loan journey. This may include lenders, storage providers, data analytics providers, consultants, lawyers, and auditors. Failure to provide consent may prevent us from delivering services to you.

1.2. By using our services and creating an account, you authorize us and our partners to contact you via email, phone, or otherwise to ensure you know all service features.

1.3. We may share data as required by law or authorities in good faith to comply with legal obligations.

Accessing and Updating Your Data

You warrant that all personal data provided is accurate, up-to-date, and true. We make best efforts to enable you to review and correct inaccurate data, subject to legal requirements.

Links to Third-Party Websites

Our services may include links to third-party services governed by their privacy policies. We do not accept responsibility for these policies or any personal data collected through them. Please review their policies before submitting any personal data.

Changes to Privacy Policy

• 1.1. We regularly review and may amend this policy at our sole discretion.
• 1.2. Changes will be posted on this page and, where appropriate, notified by email or SMS.

For any queries or concerns, please contact us anytime at contact@hisathi.com